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2 Things To Avoid For Effective e-Learning

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Seems to me that faster and cheaper were the focus of much e-learning in 2009. But NEWS FLASH...faster and cheaper are NOT learning outcomes.

If you believe all the ads and emails, then webinars and converted PowerPoints are the pinnacle of e-learning. And I get it, there are a lot of managers out there who think the results they want are faster and cheaper. But they're taking a short-sighted approach to business outcomes, and while they may be getting communication results, they most certainly aren't getting the learning results that they're looking for.

Most communications are meant to inform employees. But it takes real learning to change behaviors and drive business results. So, in your company, are you just using up resources to inform people...or are you making the kind of investments that literally improve the organization?

Think about your own experience. Isn't this the improvement a webinar makes over instructor lead training? ...no one knows how many phone calls and emails you took care of during the presentation! And when you get online to read page by page in that converted PowerPoint, don't the drag and drop memory exercises make you feel a bit like a chimp in a learning experiment?

I thought e-learning was the next wave. I thought it was a giant improvement over classroom. If that's it, why does so much e-learning seem more like e-reading and e-listening?

In 2010, let's hold off a bit on faster and cheaper, and set our sights on BETTER. Let's take a look at how we can develop immersive simulations and game-like content that:

  • Allows learners to explore well-organized content in the order and at the pace of their choosing, rather than being linear.
  • Provides a chance to experience new information and concepts in a way that lets them practice, get feedback and learn in a safe environment.
  • Focuses on changes in behavior and business results, rather than simply communicating.

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COMMENTS

You are right. We have so much information thrown at us in today's world. Something more to 'read' or 'watch' just adds to the information overload and no real change in behavior takes place. Learning that leads to behavior change requires focus (with no distractions) and practice. You can get that with "faster and cheaper."

posted @ Tuesday, January 19, 2010 1:46 PM by Helena


Correction: You CAN'T get that with 'faster and cheaper.'

posted @ Tuesday, January 19, 2010 1:48 PM by Helena


Good point, Helena. More information just goes onto the mental pile with everything else. Something that they actually DO has a chance to sink in!

posted @ Tuesday, January 19, 2010 2:13 PM by Jack Pierce


I love the idea of making our training more interactive to keep employees awake! But what if we don't have the budget to pay for all the avatars and immersive learning. I would think that is much more expensive than power point and webinars.

posted @ Tuesday, January 19, 2010 3:50 PM by Cathleen Benrud


Your concerns are nearly universal, Cathleen. However, as the saying goes, "tellin' ain't trainin'!" It may well be that the money you're spending now is simply going down the drain, with no real learning gain or behavior change. Are you able to test your results? If you could spend more, and get a serious return on your investment, then you make more money by spending more. That's better than a loss in anyone's accounting.

posted @ Tuesday, January 19, 2010 5:11 PM by Jack Pierce


It's also proven that "learning by doing" increases ROI. Mainly because the sales force are highly engaged in the product or service being sold. This in turn creates loyality among your sales force with transfers to loyality among your prospects.

posted @ Wednesday, January 20, 2010 10:14 AM by Kathleen


Good points, Kathleen. Anecdotally I know this is true...you wouldn't have a study you could point to, would you?

posted @ Thursday, January 21, 2010 8:35 AM by Jack Pierce


Learning at your own pace, exploring new concepts, experimentation, practicing new skills in a safe, simulated environment, receiving feedback and recommendations for review--all of these are the hallmarks of good e-learning. (I would also add the ability to go back and review content whenever necessary.) But all of this doesn't come "fast and cheap." Creativity takes time. So does the type of programming required for a complex simulation. Linear page-turners can be put together quickly but, as Jack points out, not as much learning is likely to take place. 
 
 
 
I think a lot of the "e-reading" and "e-listening" programs out there may not even be suitable for e-learning. Not every topic is. But that's a whole other conversation...

posted @ Sunday, January 24, 2010 3:58 PM by Marsha


To me it sounds like a matter of keeping up to date with learning. There was a time when Powerpoint was an amazing new way to learn, after awhile it was realized that powerpoint is just a digital book, we are still just reading. Technology is always changing, page turning courses are not new technology, it is always nice to keep up, instead of being left behind, and learning nothing new.

posted @ Monday, January 25, 2010 9:15 AM by Mark


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