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4 Ways To Improve Your e-Learning Strategies

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It's easy for our jobs to get in the way of what we do. There's so much work to be cranked out! But as always, work should be about quality, not just quantity...and ultimately it has to be about results. We can't afford to put as much time and money into e-learning as we do, if we don't get a good return on our investment.

ROI is the WHY behind strategy. So your first checkpoint on effective e-learning is: are your courses supporting a well articulated strategy? Unfortunately the usual answer is, at best, only a partial "yes".

Check your own experience: is 90% or more of your sales training just product information? Or is it focused on how to sell the right product to the right cusotmer? Too many times, that's not the case. And while sales training is an easy example, we could be talking about any course that's fat on what and lean on how, why and practice.

This post would be way too long if I were going to cover HOW to incorporate strategy. It's more about WHAT you can be doing strategically, to improve both quality and ROI. But I promise, week-after-week in the coming months we will be talking a lot about the HOW-TO of integrating strategy into your courses.

Let's return specifically to sales training as our example for implementing e-learning strategy, allow me to introduce these additional questions:

  • Do you understand your customer's point of view and are you training from that direction?
  • Are you reusing e-learning content to help customers sell themselves?
  • Is part of your effort working to create word of mouth (WOM) in the marketplace?
  • And finally, does your e-learning support brand preference that leads to repurchasing?

If it never occurred to you that these strategies should be driving your e-learning efforts, that's okay. But when you're measured on the results of your program, as more and more of us are, this might be just the improvement you've been looking for. See you next week!

Please take a look at the work on our site. If you'd like to find out more about what we might do for you, click here.  

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e-Learning That Targets Business Results

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Too often, training is an obligatory activity or event. Take your training, check that box off your list...and you're done. But where's the business impact?

Learn how to take better aim at business results with your courses, in this blog. Then go to advanced targeting techniques for sales training.

To get real results, first make sure the instructional design for your course starts out with specific, measurable, business objectives. In the end you you're after more than just  your learners' scores, you need to measure business results.

As part of the w/ instructional design process, we set the business objective as the bulls-eye of a target. Starting from the outside, the rings around the bulls-eye represent the knowledge our learners must take command of. Take command of...we believe learners must know how to apply what they learn, to be successful.

w/ targets business resultsSimply put, the application of knowledge is practice...and no online course is complete without it. Otherwise you don't have e-learning, just e-reading.

So, to insure learning, we reserve the very special circle next to the bulls-eye for what learners need to practice. Practice could be simulating a software program, or it could be drag and drop of the physical parts of a product. Most of the time, though, it has to do with making the right decisions. And making the right decision is something that can be done very effectively in an online course, with well designed, immersive simulations.

Now, that's a good start for effective results. But if you're at all responsible for sales training, you'll also want to learn about five, advanced targeting techniques that will help you gain better sales results from your training efforts.

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